FIRST THING'S FIRST

Is Your Faucet Compatible?

Pair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.Puresoft Filter is designed to seamlessly fit with all rounded and removable aerators.


To ensure compatibility, please run through the faucet carousel below.

How to Install the Puresoft Filter

Watch this video for a quick tutorial on how to install your Puresoft Filter.

"The self installation was easy and quick."

- Lynn L.

Testimonial Image

Christina M.

October 31, 2023

Testimonial Image

Excellent customer

serviceJust started using it, but leaving 5 stars for excellent customer service. Initially none of the adapters fit, so Tim made sure to quickly send me alternatives. One of them fit and now the faucet works perfectly...

Testimonial Image

Christina E.

October 30, 2023

Testimonial Image

Excellent customer

serviceJust started using it, but leaving 5 stars for excellent customer service. Initially none of the adapters fit, so Tim made sure to quickly send me alternatives. One of them fit and now the faucet works perfectly...

GOT QUESTIONS?

Frequently Asked Questions

HOW DOES TAP WATER AFFECT SKIN?

The provided adapters don't fit!

We’ll send you additional adapters free of charge if the ones we supply don’t fit! Please email us atsupport@waterdoctor.co:)

I'm having trouble removing my sink's aerator.

Most standard sink aerators are easily twistable by hand.

You can use our provided wrench or a plier to twist off the aerator.

If you’re still having difficulties, kindly send us a picture of your faucet and the aerator and we will gladly send you additional tools, free of charge :)

You can send the pictures to support@waterdoctor.co and we will respond within 30 minutes!

Will the filter fit my faucet?

TLDR
Yes! We guarantee 100% faucet fit 🙌 If you need extra adapters, we’ll send them free of charge ❤️

Our filter works with both hidden and exposed faucet aerators. If the provided adapters don’t fit, just fill out the form from the Installation QR code that comes with your Puresoft Filter, and we’ll send a custom one right away. Not sure if your faucet’s compatible? Send a pic of your aerator to support@waterdoctor.co and we’ll happily check for you 😊

What if I'm not satisfied? Do you have a return policy?

We’ll send you additional adapters free of charge if the ones we supply don’t fit! Please email us atsupport@waterdoctor.co:)